Home Care Packages

What is a Home Care Package?

Home Care Packages provide coordinated aged care services which aim to help you stay in your home.  Funding for these packages is heavily subsidised by the Australian Government.  To access services as part of a Home Care Package, you first need to call the My Aged Care Contact Centre on 1800 200 422 to determine if you are eligible for this level of support.  If you are deemed eligible, My Aged Care will organise for an assessment by the Aged Care Assessment Team (ACAT).

There are four levels of support available under Home Care Packages Program:

  • Level 1 – Basic care needs
  • Level 2 – Low-level care needs
  • Level 3 – Intermediate care needs
  • Level 4 – High-level care needs

For eligible individuals, the ACAT will determine which package level will best suit your needs.  Your package level determines the subsidy amount paid by the Australian Government to your chosen Home Care Package provider but the government also expects individuals to contribute to the cost of care where you can afford to do so.

For general information on Home Care Packages, visit the My Aged Care website.

Find out more about how Community Options can help you with your Home Care Package here.