Who Are We

About Community Options

Who We Are

Community Options ACT is a not-for-profit community-based organisation with more than 25 years of experience in providing services to older people, people with disabilities and their families.

 

We specialise in providing coordination and intensive case management services to people with complex needs by providing a range of in-home and community based support services under:

  • National Disability Insurance Scheme (NDIS)
  • My Aged Care Commonwealth Home Support Program (CHSP)
  • My Aged Care Regional Assessment Service (RAS)
  • ACT Government Home and Community Care Program (HACC)
  • ACT Health-funded programs and services.

Our Mission

Community Options is a not-for-profit community-based organisation that provides care and support to older people, people with disabilities, their families and friends. Our mission is to provide support services to our clients that will enable them to achieve a greater degree of independence and continue living quality lives in the community.

Our Vision

Community Options’ vision is for older people, people with disabilities and their families and friends to live good and full lives. We believe that this can be achieved through the person continuing to be a contributing and valued member of their community. To do this we aim to support people to maintain relationships, roles and connections to enhance the opportunities for people to enjoy life.

Our Values

Commitment: We are committed to providing high quality support services to our clients in a manner that respects individual choices, enhances our clients’ self-determination and promotes their dignity and meaningful and valued social roles.

Excellence: We strive for excellence and quality in everything we do.

Professionalism and integrity: At all times we act with integrity, aim to provide quality service that is reliable and responsive to individual client needs and take pride in what we do.

Good working relationships and teamwork: We work with one another with enthusiasm, appreciation and respect.

Personal development: We value and actively pursue opportunities for staff professional growth and development.

Our Commitment to Excellence

BSI ISO 9001We are a British Standards Institution (BSI) 9001: 2008 certified organisation.

This means that we have adopted best practice standards to demonstrate to our clients, their families and carers, other organisations and government that we are committed to ensuring our services and management systems meet strict standard requirements, guidelines and client expectations and we actively promote continual organisational improvement to ensure Community Options is run effectively and efficiently.

 

More information about Community Options can be found in the Client Information Handbook

 

Would you like our assistance?

If you wish to receive additional information about Community Options ACT, our National Disability Insurance Scheme, My Aged Care and ACT Health programs and services or to find out how Community Options can help you, please contact us and one of our friendly team members will be happy to assist.

Phone us on:  (02) 6295 8800